Support

Please note that for requests or concerns regarding in-game matters, please utilize the Issue System for timely assistance from a Game Administrator from within the game itself.

Before contacting Iron Realms, you may want to try accessing the following resources. You may find that we have already answered your question.

Additionally, you may be able to find assistance from other players on individual game forums.

If you still need assistance and you are able to connect to the games, you may want to try the ISSUE command. You can learn how to use this command by typing in HELP ISSUES. This will submit a ticket to the game administration which will contact you promptly to resolve your problems. Still need help? Contact our support staff via email with your questions and we will respond quickly.

Achaea, Dreams of Divine Lands support@achaea.com
Aetolia, the Midnight Age support@aetolia.com
Imperian: The Sundered Heavens support@imperian.com
Lusternia, Age of Ascension support@lusternia.com
Midkemia Online support@midkemiaonline.com

 

 

For all other eventualities requiring support, whether they be technical or otherwise in nature, please contact us at the following address, providing as much information as possible on the delima to aide swift service:support@ironrealms.com

If all else fails, you may contact Iron Realms Entertainment by mail at:

Iron Realms Entertainment
145 Corte Madera Town Center #451
Corte Madera, CA, USA 
94925