Contact Us
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Contact Us
Need help? Join your game’s Discord for the fastest response. Email support works too, and if you’re already logged in, a couple of in-game commands will reach players or staff directly.
Join the Discord
Each game has its own Discord server with active players and staff. Ask questions, get unstuck, or just hang out with people who’ve been playing for years.
Email Support
You can email the support team for any game directly. We usually respond within a business day.
In-Game Commands
If you’re already logged in, two commands will get you help without leaving the game.
NEWBIE channel: type newbie How do I find the healer? and a player or admin will usually respond within minutes.
ISSUE command: submits a report directly to the administration. Use it for emergencies or anything that needs staff intervention. Type HELP ISSUES in-game for details.